Privacy Policy

Last updated: June 2025

BetterGameHosting ("we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and share personal information when you use our website and services.

1. Information We Collect

• Account information (name, email address, password)
• Billing information (PayPal email, billing address)
• Server usage information (IP address, game server activity)
• Website usage data (via analytics tools)
• Communications with us (support tickets, emails)

2. Cookies and Similar Technologies

We use cookies and similar technologies to enhance your browsing experience. These include:

• Essential Cookies: Required for the website to function properly (e.g., session management, security). These cannot be disabled.
• Functional Cookies: Required for core website features including security (reCAPTCHA protection) and reviews (TrustPilot widget). These cannot be disabled as they are necessary for the website to operate safely.
• Analytics Cookies: Help us understand how visitors use our website, enabling us to improve our services. These are optional and can be disabled.

You can manage your analytics cookie preferences at any time through our Cookie Settings panel, accessible via the button in the website footer.

3. How We Use Your Information

• Provide and maintain your hosting services
• Process payments
• Communicate with you (service notices, support)
• Improve our services and website
• Comply with legal obligations

4. Sharing Your Information

We do not sell or rent your personal data. We may share your data with:

• Payment processors (PayPal, Stripe)
• Legal authorities if required by law
• Service providers who help us operate our business (e.g. hosting providers)

5. Data Retention

We retain your data for as long as necessary to provide services, comply with legal obligations, and resolve disputes.

6. Your Rights

You may request:

• Access to your personal data
• Correction of inaccurate data
• Deletion of your account and data (subject to legal limits)

To make such requests, contact us at: [email protected]

7. Security

We take reasonable measures to protect your data. However, no internet service is 100% secure.

8. Third-Party Services

Our website and services may link to third-party sites (e.g. PayPal). Their privacy practices are not covered by this policy.

9. Changes to This Policy

We may update this Privacy Policy. Changes will be posted on our website.

10. Contact Us

If you have questions about this Privacy Policy, contact us at:

BetterGameHosting
[email protected]

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